1. Who we are
Kudobo is operated by MISHOCI EOOD / Мишоци ЕООД, company number 203474735, VAT number BG203474735. The company is the controller for personal data processed for its own purposes in connection with this website. Contact: kudoboapp@gmail.com.
2. Scope of this policy
This policy covers the Kudobo informational website and correspondence with us. This site has no registration, games, payments or child profiles. Descriptions of future features do not mean they are active. Before launch, this policy will be updated with the actual data, providers and retention arrangements.
3. Information that may be collected
When you visit, technical infrastructure may process your IP address, requested pages, request times, browser information and technical events to deliver and protect the website. If you email us, we receive your email address, message and attachments. Please avoid unnecessary personal or sensitive information.
4. Parent or guardian information
For enquiries we use the name, email address and details you provide that are necessary to respond. You do not need to include a child's information in a general question. Future parent features will include a specific notice before collecting data.
5. Child profile information
This website does not create child profiles. The app concept anticipates limited age, settings and progress information. The precise scope and necessary parental permissions will be explained before those features are used.
6. Account information
Kudobo accounts cannot be created through this site. For questions about an existing account or test access, we may need to verify your connection to it. Never email passwords, login codes or payment card details.
7. Device information, technical data and cookies
This informational website's code does not add advertising or analytics trackers, cookies or local storage. Language selection is part of the page address. Hosting infrastructure may process technical data and use security measures necessary to deliver and protect the pages.
8. Usage and progress information
This website does not record game results or learning progress. The future app is intended to use completed activities, levels and unlocked content. Actual processing will be described before those features are enabled.
9. Purposes and legal bases
We use correspondence to answer enquiries and technical information to operate and secure the website. The usual basis is our legitimate interest in maintaining the site and responding to messages; where applicable, taking steps at your request before a contract, or meeting a legal obligation. Where consent is required, we will request it separately. This site does not make automated decisions with legal or similarly significant effects.
10. Children's privacy
The website is directed to parents and guardians. We do not invite children to submit personal data. If you believe a child has provided data without the necessary permission, contact us so we can investigate and take appropriate action.
11. Parental consent
Browsing this site is not consent to process children's data in a future app. Where parental consent is legally required, a separate process will obtain and verify it. Consent may be withdrawn without affecting the lawfulness of earlier processing.
12. Third-party service providers
We use hosting, content delivery, security and email services to provide the site and respond to enquiries. They may process necessary technical data or messages. This site integrates no analytics, advertising or payment SDKs. Providers for a future app will be described according to its actual implementation.
13. Data sharing
Authorised people and providers may access data when necessary for maintenance, responding to enquiries or security. We may disclose information to competent authorities when required by law. We do not sell enquiry data for advertising purposes.
14. Data security
We apply organisational and technical safeguards appropriate to the risk, including limiting access. No transmission or storage method guarantees absolute security. Please report suspected issues without sending passwords.
15. Data retention
Correspondence is kept while necessary to handle and follow up an enquiry, and for applicable periods in the event of a dispute or legal obligation. Technical records are limited according to operational, diagnostic and security needs. Criteria include purpose, sensitivity, necessity and legal obligations. Contact us for information specific to your data. This site has no database of child profiles or learning progress.
16. Account and data deletion
Email kudoboapp@gmail.com or use the account deletion page. Include the associated email and scope of your request, never your password. We may verify ownership. Records required by law or for legal claims are limited to what is necessary; we will explain the applicable basis and retention period.
17. Your rights
Subject to applicable legal conditions, you may request access, correction, erasure, restriction and portability, or object to processing. You may withdraw consent and complain to Bulgaria's Commission for Personal Data Protection (cpdp.bg) or your competent supervisory authority. We respond without undue delay, usually within one month; if a permitted extension is needed, we explain why within that period.
18. International processing
Website delivery and email may involve infrastructure outside the European Economic Area. Where a transfer applies, we use the required legal basis and safeguards, such as an adequacy decision or standard contractual clauses. You can request information about applicable safeguards at our contact email.
19. Changes to this policy
The current version and its date are published here. For material changes in purposes or data, we will provide information before new processing begins and seek consent where required.
20. Contact
For privacy, rights and children's data questions: kudoboapp@gmail.com. Use the subject “Kudobo — Privacy” and describe your request with as little personal data as possible.